About Us & Return Policy
ABOUT US:
Gemini Boutique is a family owned boutique located in the heart of Myrtle Beach at Broadway at the Beach. Our mission is to provide a fun and exciting shopping experience offering the latest fashions & trends! We aim to provide the highest level of customer service and will do anything we can to meet your expectations. We are always only a phone call or email away, so please don't hesitate to contact us if you have any questions! 843-916-0067 geminiatbroadway@gmail.com
RETURN POLICY:
Items purchased can be returned for STORE CREDIT only, within 14 days. You must be able to show proof of purchase (receipt). We do not issue any cash or credit card refunds. All marked-down merchandise are final sale - no refund, no return.
How do I make a return?
1. Please call (843) 916-0067 to obtain a Return Authorization (R.A.#)
2. Write the R.A # on the outside of the shipping carton.
3. Packages will not be accepted without an R.A.#.
4. Items returned must be unworn, unused and in resalable condition.
5. Copy of receipt must be included in the package along with your contact information.
6. Items returned must be returned in a protective shipping carton.
7. Any returned special order item will be subject to a 20% restocking fee.
You are responsible for shipping charges and insurance for the merchandise you are returning. We are not responsible for lost, damaged or stolen merchandise. If exchanging an item, include the style #, size and color of the new item. You will be charged appropriate shipping on the new item.
We will issue a store credit as soon as we receive your return. STORE CREDIT WILL BE GIVEN ON MERCHANDISE ONLY. ORIGINAL SHIPPING CHARGES WILL NOT BE REFUNDED.
Return merchandise to:
Gemini Boutique
1323 Celebrity Circle G131
Myrtle Beach, SC 29577
If we have incorrectly sent you an item, we will reimburse you for the shipping to return the merchandise to us and you will not be charged shipping for the replacement order.
CANCELLING AN ORDER:
Cancellation of an order or refusal of a package will result in a $20.00 service fee.